Front Desk & Visitor Experience Specialist

Farris Tax Services; Tennessee; On-site; USD 32,000 - 40,000; Full time

Job summary

Farris Tax Services in Tennessee is seeking a friendly receptionist to greet visitors, answer inquiries, and direct them to the right person. You will help maintain a professional front desk and support daily operations. This role requires strong telephone and verbal communication skills, listening, organization, and the ability to handle pressure.

Note that longer hours may be required during tax season. We value professionalism, customer focus, and informing others clearly, within a

Qualifications

• Experience greeting visitors and handling inquiries.
• Direct visitors and maintain directories to facilitate introductions.
• Maintain a safe, clean reception area by following procedures and rules.
• Schedule appointments and respond to general questions.

Responsibilities

• Greet visitors and direct them appropriately, or answer inquiries.
• Direct visitors by using employee and department directories and providing instructions.
• Maintain a safe, clean reception area and follow company procedures.
• Schedule appointments and respond to general questions.

Skills

Telephone Skills

Verbal Communication

Listening

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Phone Skills

Job description

Farris Tax Services in Tennessee is seeking a friendly receptionist to greet visitors, answer inquiries, and direct them to the right person. You will help maintain a professional front desk and support daily operations. This role requires strong telephone and verbal communication skills, listening, organization, and the ability to handle pressure.

Note that longer hours may be required during tax season. We value professionalism, customer focus, and informing others clearly, within a