Front Desk & Visitor Experience Specialist

Search Results; Fayetteville (WV); On-site; USD 28,000 - 40,000; Full time

Job summary

JCCA in Fayetteville, WV, seeks a Receptionist to manage front desk operations and support administrative tasks across campus. You will greet visitors, route calls, and coordinate scheduling to ensure smooth daily activities.

The role requires a high school diploma, plus 1 year of receptionist or office experience. Proficiency with Outlook, Word, Excel, Teams, and SharePoint is needed; bilingual Spanish is a plus.

Qualifications

• High School Diploma or GED required.
• One year receptionist/administrative/customer service/office support experience preferred.
• Proficiency with Microsoft Outlook, Word, Excel, Teams, and SharePoint.
• Strong communication, customer service, organizational, and multitasking skills.
• Ability to maintain confidentiality and professionalism.
• Bilingual Spanish preferred.

Responsibilities

• Welcome and assist visitors, families, vendors, and staff.
• Answer and route incoming phone calls and respond to general inquiries.
• Manage visitor logs, mail, deliveries, and conference room scheduling.
• Maintain electronic and paper records, databases, and SharePoint files.
• Support transportation requests, youth recreation passes, and program documentation.
• Order office supplies and maintain inventories.
• Assist with campus events, meetings, special projects, and day-to-day administrative operations.
• Provide administrative support to multiple campus departments.

Skills

Multitasking

Customer service

Communication

Organizational

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

JCCA in Fayetteville, WV, seeks a Receptionist to manage front desk operations and support administrative tasks across campus. You will greet visitors, route calls, and coordinate scheduling to ensure smooth daily activities.

The role requires a high school diploma, plus 1 year of receptionist or office experience. Proficiency with Outlook, Word, Excel, Teams, and SharePoint is needed; bilingual Spanish is a plus.