First Impressions Ambassador - Receptionist

Brown & Brown, Inc.; Plano (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Benefits

401k/ESPP

Mental Health & Wellness

Paid Time Off & Holidays

Job summary

Bridge Specialty Group is seeking a friendly and organized Receptionist to join our Plano, TX office. This role serves as the first point of contact for visitors, clients, carriers, and teammates while supporting administrative tasks to keep the office running smoothly.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency in MS Office. You will help greet guests, manage calls, coordinate mail, and assist with meeting setup in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist/administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Positive attitude and strong customer service mindset.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain office common areas, conference rooms, and reception spaces.
• Coordinate visitor access and office security procedures.
• Assist with meeting and event preparation, including catering and room setup.
• Order and maintain office supplies and inventory.
• Support leaders and teammates with administrative tasks, scheduling, and special projects.
• Assist with document preparation, filing, data entry, and records management.
• Coordinate service requests with building management and office vendors.
• Help facilitate onboarding activities for new teammates and support office-wide initiatives.

Skills

Communication

Customer service

Organizational skills

Professionalism

MS Office

Education

High School Diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Bridge Specialty Group is seeking a friendly and organized Receptionist to join our Plano, TX office. This role serves as the first point of contact for visitors, clients, carriers, and teammates while supporting administrative tasks to keep the office running smoothly.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency in MS Office. You will help greet guests, manage calls, coordinate mail, and assist with meeting setup in a fast-paced environment.