Front Desk & Visitor Coordinator

State-of-Florida; Tallahassee (FL); On-site; USD 34,000 - 44,000; Full time

Job summary

The State of Florida Department of Transportation, Office of Administration, is seeking a professional Receptionist to join our team in Tallahassee. You will greet visitors, receive and route calls, and direct them to their appropriate locations to ensure smooth front-desk operations.

The successful candidate will manage a multi-line phone system, handle messages, and assist staff across the agency. A high school diploma and two years of clerical experience are required; U.S.

Qualifications

• High school diploma or equivalent and two years of secretarial or clerical work experience.
• Experience with a multi-line phone system and customer service.
• Ability to follow procedures, work with the public, and use standard software.

Responsibilities

• Acts as switchboard operator for statewide general Department of Transportation published contact number.
• Receives and routes all incoming telephone calls, including appropriate routing of customer complaints.
• Collects and distributes messages when required by email to appropriate staff.
• Performs receptionist duties, signs in visitors, and directs to appropriate offices.
• Assists with signing in visitors, announcing them to offices, and directing to staff.

Skills

Customer service

Multi-line phone system

People skills

Education

High school diploma or equivalent

Tools

Word processing

Outlook

Job description

The State of Florida Department of Transportation, Office of Administration, is seeking a professional Receptionist to join our team in Tallahassee. You will greet visitors, receive and route calls, and direct them to their appropriate locations to ensure smooth front-desk operations.

The successful candidate will manage a multi-line phone system, handle messages, and assist staff across the agency. A high school diploma and two years of clerical experience are required; U.S.