Public-Facing Administrative Specialist

State of Florida; Clearwater (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

State of Florida Department of Transportation, District Seven, Pinellas Operations Center, seeks a Senior Clerk to serve as front-line contact for the public and internal staff. The role coordinates administrative tasks, supports daily operations, and upholds professional image across the facility in Clearwater, FL.

The position requires a high school diploma (or equivalent) with related experience; strong communication, organization, and customer service skills are essential.

Qualifications

• High school diploma required; 2 years related experience may substitute.
• Knowledge of office procedures and practices.
• Ability to plan, organize and coordinate work assignments.
• Strong communication and customer service skills.

Responsibilities

• Perform receptionist duties for DOT facilities, greeting visitors and controlling access.
• Direct visitors to meeting locations and assist with escorting attendees.
• Maintain visitor logs and badges; ensure security guidelines are followed.
• Process fiscal paperwork and vendor invoices using standard directives.
• Prepare and manage travel documents and reimbursements.
• Maintain records, mail distribution, and conference scheduling.
• Support HR activities and update SharePoint and emergency procedures.

Skills

Office procedures

Budget management

Records management

Communication

Customer service

Education

High school diploma or equivalent

Job description

State of Florida Department of Transportation, District Seven, Pinellas Operations Center, seeks a Senior Clerk to serve as front-line contact for the public and internal staff. The role coordinates administrative tasks, supports daily operations, and upholds professional image across the facility in Clearwater, FL.

The position requires a high school diploma (or equivalent) with related experience; strong communication, organization, and customer service skills are essential.