Front Desk & Visitor Concierge | Admin Support

STI; Indianapolis (IN); On-site; Full time

Job summary

A local agency in Indianapolis seeks a professional for customer service and administrative support roles. Responsibilities include answering phone calls via MS Teams, greeting visitors, maintaining contact listings, and assisting with various administrative tasks. Ideal candidates should possess excellent customer service skills and have knowledge of MS Office. This position aims to ensure a positive experience for both staff and visitors.

Qualifications

• Excellent customer service skills.
• Knowledge of MS Office is recommended.

Responsibilities

• Answer agency main phone line courteously via Ms Teams.
• Enter calls received into a log.
• Check admin email inbox for voicemails.
• Greet and direct guests/visitors appropriately.
• Maintain current contact listings.
• Notify contacts of package deliveries.
• Assist with scanning old paper files.
• Perform various administrative assistance duties.

Job description

A local agency in Indianapolis seeks a professional for customer service and administrative support roles. Responsibilities include answering phone calls via MS Teams, greeting visitors, maintaining contact listings, and assisting with various administrative tasks. Ideal candidates should possess excellent customer service skills and have knowledge of MS Office. This position aims to ensure a positive experience for both staff and visitors.