Front Desk Supervisor: Lead Guest Experience & Team

BENCHMARK; Clearwater (FL); On-site; USD 19,320 - 27,517; Full time

Job summary

BENCHMARK seeks a Front Desk Supervisor in Clearwater, Florida, to lead customer service endeavors and ensure a quality operation. Responsibilities include training the front desk team, supervising daily processes, and providing exceptional experiences to guests. A high school diploma, hotel experience, and strong communication skills are required.

Compensation is offered at $17.00 per hour. This role demands flexibility in scheduling, including nights and weekends, but offers a rewarding environment within the hospitality industry.

Qualifications

• Must be available to work a flexible schedule to include nights, weekends and holidays.
• Previous hotel or resort experience preferred.
• An outgoing and engaging personality.

Responsibilities

• Help guests discover their 'Wanderlust' experience.
• Provide exceptional customer service by being engaging.
• Supervise daily shift process ensuring all team members adhere to standard operating procedures.
• Train and direct the front desk team members to ensure a quality operation.

Skills

Customer service

Communication skills

Team leadership

Problem-solving

Computer skills

Education

High school diploma or equivalent

Job description

BENCHMARK seeks a Front Desk Supervisor in Clearwater, Florida, to lead customer service endeavors and ensure a quality operation. Responsibilities include training the front desk team, supervising daily processes, and providing exceptional experiences to guests. A high school diploma, hotel experience, and strong communication skills are required.

Compensation is offered at $17.00 per hour. This role demands flexibility in scheduling, including nights and weekends, but offers a rewarding environment within the hospitality industry.