Front Desk Vet Care Coordinator - 4-Day Week, Great Benefits

Panther Creek Pet Clinic; The Woodlands (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Paid time off

Health insurance

Pet discounts

Continuing education allowance

Uniform allowance

Paid holidays

Job summary

Panther Creek Pet Clinic in The Woodlands, TX is seeking a Client Care Representative to greet clients and manage front desk operations with warmth and professionalism.

You will answer phones, schedule appointments, process payments, and maintain medical records while supporting the veterinary team. This full-time role offers a 4-day work week with no nights, weekends, or holidays, plus a strong benefits package and opportunities for growth.

Qualifications

• Customer service, reception, or front-desk experience.
• Friendly, clear communication in person and on the phone.
• Strong organizational skills and attention to detail.
• Comfort with computers and scheduling software.

Responsibilities

• Greet clients and their pets with a warm, welcoming attitude.
• Answer phones, return messages, and schedule appointments.
• Check clients in and out, process payments, and keep medical records up to date.
• Handle prescription and food requests and relay them to the medical team.
• Coordinate with veterinarians and clinical staff to keep the day running smoothly.
• Support clients with compassion during emotional moments, including end-of-life visits.

Skills

Customer service

Reception

Front desk

Communication

Scheduling software

Tools

Practice management software

Job description

Panther Creek Pet Clinic in The Woodlands, TX is seeking a Client Care Representative to greet clients and manage front desk operations with warmth and professionalism.

You will answer phones, schedule appointments, process payments, and maintain medical records while supporting the veterinary team. This full-time role offers a 4-day work week with no nights, weekends, or holidays, plus a strong benefits package and opportunities for growth.