Front Desk Treatment Coordinator (Full-Time)

Asmile4u; Alpharetta (GA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Optical Insurance after

Opportunities for growth

Family oriented with weekends off

Job summary

Main Street Dentistry is seeking a friendly, full-time Front Desk Treatment Coordinator in Alpharetta. You will oversee front desk operations, greet patients, handle check-ins/check-outs, verify insurance, process payments, and support the team to deliver exceptional service.

The role emphasizes strong customer service, reliability, and teamwork, with a schedule of Monday to Friday, 7:00 am to 4:00 pm. Competitive pay ranges from $16–$20 per hour depending on experience.

Qualifications

• Experience in a dental office setting is required.
• Strong interpersonal skills and communication are essential.
• Customer-service oriented mindset is required.
• Reliable and collaborative team member.

Responsibilities

• Check-In patients and collect co-pays prior to services.
• Update patient charts and verify information and insurance coverage.
• Check-Out patients and schedule follow-up appointments.
• Answer calls with professionalism and provide assistance to team members.
• Maintain daily logs of appointments and service records.
• Assist with insurance verification and front office inventory when needed.

Skills

Customer service

Interpersonal skills

Communication

Reliability

Job description

Our team at Main Street Dentistry is looking for an upbeat and friendly full-time Front Desk Treatment Coordinator who has a passion for helping others!

The Front Desk Treatment Coordinator will be responsible for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues. This includes welcoming and greeting patients, handling patient check-ins and check-outs, verifying patient information and insurance coverage, processing payments, answering incoming calls, and providing assistance to team members, when necessary, all while maintaining a high level of service for patients.

Pay: $16 -$20/hr. (Pay based on experience)

The Front Desk Treatment Coordinator will be responsible but not limited to, the following:

• Check-In patients
• Collect monies/co-pays due prior to services
• Update patient chart, as required
• Check-Out patients
• Confirm treatment plans
• Make follow-up appointments
• Answer and respond to telephone calls with professionalism
• Complete daily overview of upcoming patient appointments
• Call and confirm all scheduled patient appointments
• Assist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no-show appointment times
• Maintain service logs and clinic logs on a daily basis
• Assist with insurance verification, as needed
• Assist front office supply inventory needs

Benefits:

• Full time team members qualify for Medical/Dental/Optical Insurance coverage after 90 days
• Opportunities for growth
• Family oriented with weekends off
• Schedule: Monday to Friday. 7:00 am to 4:00 pm

Qualifications:

• Experience in a dental office setting required
• Strong interpersonal skills and communication
• Customer-service oriented
• Reliable and collaborative team-member