Front Desk Trainee - 12-Month Hospitality Internship

CETUSA; Louisville (KY); Hybrid; USD 21,000 - 23,000; Full time

Job summary

CETUSA is hosting an internship/trainee program at a stylish boutique hotel in Louisville, Kentucky. The program runs Oct-Dec 2026 with a 12-month duration, 32-40 hours per week, and compensation of $15.00-$17.00 per hour. Housing includes a 2-week temporary stay for new entrants.

You will train across front office operations, reservations, guest registration, and learn service standards while developing upselling skills and management capabilities.

Qualifications

• Front office operations, reservations and guest registration training.
• Learn hotel and brand guest service standards.
• Learn upselling guest rooms and promoting hotel services.
• Advance management and supervisory skills.
• Fluent in English (reading, writing and speaking).

Responsibilities

• Train with front office operations, reservation system, and guest registration processes.
• Learn hotel and brand guest service standards.
• Learn how to upsell guest rooms and promote hotel services.
• Advance management skills and supervisory duties.

Skills

Fluent English

Customer service

Computer skills

Education

Hospitality/Tourism Management

Tools

Reservation system

Job description

CETUSA is hosting an internship/trainee program at a stylish boutique hotel in Louisville, Kentucky. The program runs Oct-Dec 2026 with a 12-month duration, 32-40 hours per week, and compensation of $15.00-$17.00 per hour. Housing includes a 2-week temporary stay for new entrants.

You will train across front office operations, reservations, guest registration, and learn service standards while developing upselling skills and management capabilities.