Front Desk & Title Support Specialist

Title Financial Corp; Dillon (MT); On-site; USD 32,000 - 40,000; Full time

Job summary

Title Financial Corp is seeking a Front Desk Coordinator / Title Assistant in Dillon, MT. This role supports Title Officers and Escrow staff by handling front-desk duties, title orders, document handling, and client communication.

The candidate should be friendly, professional, and capable of handling multiple tasks in a fast-paced environment, with strong organizational and communication skills and basic data-entry ability.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license and ability to pass an MVR and background check.
• High school diploma or equivalent.
• At least one year of relevant work experience.
• Experience with data entry, data access, or related tasks.
• Proficiency with Google or Microsoft Office Suite.

Responsibilities

• Answer and route telephone calls professionally; gather information to direct inquiries.
• Greet clients courteously and direct them to the appropriate person or department.
• Maintain a clean, organized, welcoming front office each day.
• Accept earnest money and provide receipts; deposit funds per policy.
• Open and process new title orders by inputting data into systems.
• Verify order data; clarify with coworkers as needed.
• Deliver title orders accurately and on time.
• Research and compile property information (chain of title, tax statements, maps, etc.).
• Proofread documents for accuracy; correct errors or omissions.
• Record documents and manage the recording process efficiently.
• Handle clerical tasks across departments (mail, filing, supplies, typing, copying, scanning).
• Deliver documents to clients, banks, courthouses, or other locations.
• Respond to customer inquiries and resolve title clearance issues.
• Explain sections of title reports to customers.
• Communicate professionally with staff and customers, in person or by phone.
• Support company core values and culture.
• Be adaptable to changing responsibilities and expectations.
• Adhere to all company policies and attendance expectations.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Time management

Problem solving

Prioritization

High-paced environment

Google Workspace

Microsoft Office

Data entry

Education

High School Diploma or equivalent

Tools

Google Workspace

Microsoft Office

Job description

Title Financial Corp is seeking a Front Desk Coordinator / Title Assistant in Dillon, MT. This role supports Title Officers and Escrow staff by handling front-desk duties, title orders, document handling, and client communication.

The candidate should be friendly, professional, and capable of handling multiple tasks in a fast-paced environment, with strong organizational and communication skills and basic data-entry ability.