Front Desk & Tenant Services Coordinator

Tenderloin Neighborhood Development Corporation; San Francisco (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Tenderloin Neighborhood Development Corporation (TNDC) is seeking a Desk Clerk to manage front desk operations at our West Hotel site in San Francisco. You will screen visitors, assist residents, handle administrative tasks, and support building safety with a punctual, customer‑minded approach.

The role is 100% on-site, Monday–Friday, 8:30 a.m.–5:00 p.m. and reports to the General Manager. Prior experience in property management or housing settings is a plus.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to read, write and speak English clearly.

Responsibilities

• Screen all visitors to confirm they are authorized guests of building residents.
• Escort visitors with tenants at all times.
• Respond to emergencies as needed.
• Maintain confidential Building Log.
• Prepare incident reports when required.
• Report house rule violations and conduct issues.

Skills

Customer service

English communication

Conflict resolution

Calm under pressure

On-call readiness

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Tenderloin Neighborhood Development Corporation (TNDC) is seeking a Desk Clerk to manage front desk operations at our West Hotel site in San Francisco. You will screen visitors, assist residents, handle administrative tasks, and support building safety with a punctual, customer‑minded approach.

The role is 100% on-site, Monday–Friday, 8:30 a.m.–5:00 p.m. and reports to the General Manager. Prior experience in property management or housing settings is a plus.