Front Desk Clerk – Housing & Tenant Support

TNDC; San Francisco (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

TNDC is seeking a Desk Clerk in San Francisco to screen visitors, monitor front desk activities, and support building management in maintaining site safety. This on-site role handles administrative tasks and serves residents and guests with professionalism.

Under supervision, you will open and timestamp mail, process invoices, file records, and assist with incident reports. You will answer phones, provide housing information, and help enforce house rules while upholding confidentiality.

Qualifications

• High school diploma or GED required.
• Strong written and spoken English.
• Experience in front desk or customer service preferred.
• Ability to work under pressure and be tactful.
• Willingness to be on-call and handle on-site duties.

Responsibilities

• Screen all visitors and verify authorization.
• Escort visitors with tenants and maintain security.
• Respond to emergencies and maintain logs.
• Answer phones and manage mail/invoices.
• Provide information to residents and applicants.
• Oversee lobby cleanliness and basic janitorial tasks.
• Attend trainings and adhere to rules.

Skills

Microsoft Office

English proficiency

Customer service

Conflict resolution

On-site presence

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

TNDC is seeking a Desk Clerk in San Francisco to screen visitors, monitor front desk activities, and support building management in maintaining site safety. This on-site role handles administrative tasks and serves residents and guests with professionalism.

Under supervision, you will open and timestamp mail, process invoices, file records, and assist with incident reports. You will answer phones, provide housing information, and help enforce house rules while upholding confidentiality.