Front Desk Team Lead – Student Employee

Sam Houston State University; Huntsville (TX); On-site; USD 13,776 - 20,664; Part time

Job summary

Sam Houston State University is seeking a Student Employee- Administrative Staff Lead to support the University Hotel's Front Desk operations. Responsibilities include leading and training student staff, assisting with reservations, and collaborating on operational planning. This role requires flexible scheduling availability, including weekends and holidays.

The position fosters guest service excellence and promotes efficiency in hotel operations.

Qualifications

• Proficiency in all Front Desk functions is required.
• Must be available to work all 3 shifts: 7am-3pm, 3pm-11pm, 11pm-7am.
• Availability for weekends, holidays, and breaks is necessary.

Responsibilities

• Lead, train, mentor, and evaluate Front Desk student employees.
• Assist with reservations and maintain operational readiness.
• Collaborate with the Administrative Supervisor for operational planning.
• Assist with staffing and coverage as needed.
• Support hotel events and programming.

Skills

Leadership

Guest service

Operational efficiency

Communication

Job description

Sam Houston State University is seeking a Student Employee- Administrative Staff Lead to support the University Hotel's Front Desk operations. Responsibilities include leading and training student staff, assisting with reservations, and collaborating on operational planning. This role requires flexible scheduling availability, including weekends and holidays.

The position fosters guest service excellence and promotes efficiency in hotel operations.