Front Desk & Switchboard Receptionist

Texas Health and Human Services; Lubbock (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) seeks a Receptionist I to support the Switchboard at the Lubbock State Supported Living Center. You will handle calls, direct visitors, manage logs, and assist staff with information and forms.

The role requires a high school education or equivalent and preferred experience in a reception or clerical position. It offers stable, full-time hours, a daytime shift, and on-site work with a strong emphasis on privacy and professional conduct.

Qualifications

• Education equivalent to a high school degree.
• At least one year of paid work experience in a receptionist or clerical position.
• Proficiency in MS Office and basic computer skills.
• Excellent telephone manners and customer service.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule.
• Provides front desk telephone support and routes calls to appropriate staff.
• Maintains detailed phone and visitor logs and supports security procedures.
• Greet visitors, check-in, provide forms, and direct to staff as needed.
• Distribute forms and assist with workflow; ensure lobby is tidy and welcoming.
• Safeguard confidential information and comply with privacy laws.

Skills

Phone systems

MS Office

Document organization

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Texas Health and Human Services Commission (HHSC) seeks a Receptionist I to support the Switchboard at the Lubbock State Supported Living Center. You will handle calls, direct visitors, manage logs, and assist staff with information and forms.

The role requires a high school education or equivalent and preferred experience in a reception or clerical position. It offers stable, full-time hours, a daytime shift, and on-site work with a strong emphasis on privacy and professional conduct.