Front Desk/Swim Instructor

SafeSplash Brands, LLC; Plainfield (NJ); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Competitive pay based on experience

Job summary

SafeSplash South Plainfield is seeking an Office Assistant/Enrollment Specialist/Swim Instructor to join our team. You will develop local marketing strategies, convert leads to enrollments, manage a welcoming front desk, and support events and partnerships in a fast-paced family-focused setting.

The ideal candidate has experience in marketing, social media, or customer service, excellent communication, and a passion for children's aquatic safety. Flexible evenings and weekends are required.

Qualifications

• Proven experience in marketing, social media management, or customer service.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with social media platforms and marketing tools.
• Excellent organizational skills and attention to detail.
• Passion for working with children and promoting aquatic safety.

Responsibilities

• Develop and implement local marketing strategies to boost enrollment.
• Convert Trial and Leads to enrollments.
• Organize a well maintained and clean work environment.
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimize marketing efforts.
• Maintain a welcoming and organized front office environment.
• Collaborate with the team to enhance customer experience and retention.

Skills

Marketing experience

Social media management

Customer service

Strong communication

Organizational skills

Education

High school diploma

College degree preferred

Tools

CRM software

Social media tools

Email marketing

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

You may be our next great Office Assistant/Enrollment Specialist/Swim Instructor at SafeSplash South Plainfield!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as an Office Assistant/Event and Enrollment Specialist?

• Develop and implement local marketing strategies to boost enrollment.
• Convert Trial and Leads to enrollments.
• Organize a well maintained and clean work environment
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimize marketing efforts.
• Maintain a welcoming and organized front office environment.
• Collaborate with the team to enhance customer experience and retention.
• Willingness to conduct swim lessons
• Maintain quality customer service by enforcing high customer service standards amongst all employees

Requirements:

• Proven experience in marketing, social media management, or customer service.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with social media platforms and marketing tools.
• Excellent organizational skills and attention to detail.
• Passion for working with children and promoting aquatic safety.
• High school diploma or equivalent; college degree preferred.
• Flexible schedule, including evenings and weekends.
• Prior lifeguarding and swim instructor experience a plus

About Us:

SafeSplash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favorite choice among families in the community.

What are we looking for in an Office Assistant?

• Office Administrative experience
• Extensive experience with customer experience
• Finding and hosting events
• A Team-driven leader: cares about staff and leads with the intent to build up the enrollment
• Flexible schedule: will be required to work some evenings and weekends