Front Desk & Swim Instructor - Enrollment & Outreach Pro

SafeSplash South Plainfield; SOUTH PLAINFIELD (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Training & development

Free swim lessons

Swim technology access

Career growth opportunities

Job summary

SafeSplash South Plainfield is seeking an Office Assistant/Enrollment Specialist/Swim Instructor to drive enrollment and deliver exceptional front-desk service. You will implement local marketing efforts, handle inquiries, and help coordinate outreach events with families in the community.

The role requires strong communication and organizational skills, a flexible schedule including evenings/weekends, and a passion for working with children and aquatic safety.

Qualifications

• Proven experience in marketing, social media management, or customer service.
• Excellent written and verbal communication.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with social media platforms and marketing tools.
• Flexible schedule including evenings and weekends.
• Prior lifeguarding and swim instructor experience a plus.

Responsibilities

• Develop and implement local marketing strategies to boost enrollment.
• Convert trial and leads to enrollments.
• Organize a well maintained and clean work environment at the front desk.
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimize marketing efforts.
• Maintain a welcoming and organized front office environment.
• Collaborate with the team to enhance customer experience and retention.
• Willingness to conduct swim lessons
• Maintain high customer service standards among all employees

Skills

Marketing

Social media

Customer service

Communication

Organizational skills

Team-oriented

Flexible schedule

Education

High school diploma or equivalent

College degree preferred

Job description

SafeSplash South Plainfield is seeking an Office Assistant/Enrollment Specialist/Swim Instructor to drive enrollment and deliver exceptional front-desk service. You will implement local marketing efforts, handle inquiries, and help coordinate outreach events with families in the community.

The role requires strong communication and organizational skills, a flexible schedule including evenings/weekends, and a passion for working with children and aquatic safety.