Front Desk & Support Specialist, Student Success Center

Northwest Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College in Florida is seeking a Raider Central Support Specialist who will greet visitors, answer inquiries, and provide front desk support for the Student Success Center.

The role requires basic office skills, proficiency with Microsoft Office, and strong communication. It is a part-time, non-exempt position with a target of about 29 hours per week, with occasional evenings or weekends.

Qualifications

• High School diploma or equivalent required.
• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required.
• Excellent written and oral communication skills.
• Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment.
• Ability to work occasional evenings and weekends.

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center.
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner.
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner.
• Provide general administrative support for the department as needed.
• As a part of the college's risk management tool annual mandatory compliance training is required.
• Other duties as assigned.

Skills

Customer service

Reception

Communication

Multitasking

Time management

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Northwest Florida State College in Florida is seeking a Raider Central Support Specialist who will greet visitors, answer inquiries, and provide front desk support for the Student Success Center.

The role requires basic office skills, proficiency with Microsoft Office, and strong communication. It is a part-time, non-exempt position with a target of about 29 hours per week, with occasional evenings or weekends.