Raider Central Support Specialist - Niceville - Northwest Florida State College

Northwest Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College in Florida is seeking a Raider Central Support Specialist who will greet visitors, answer inquiries, and provide front desk support for the Student Success Center.

The role requires basic office skills, proficiency with Microsoft Office, and strong communication. It is a part-time, non-exempt position with a target of about 29 hours per week, with occasional evenings or weekends.

Qualifications

• High School diploma or equivalent required.
• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required.
• Excellent written and oral communication skills.
• Demonstrated ability to multitask and prioritize responsibilities in a fast-paced environment.
• Ability to work occasional evenings and weekends.

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center.
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner.
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner.
• Provide general administrative support for the department as needed.
• As a part of the college's risk management tool annual mandatory compliance training is required.
• Other duties as assigned.

Skills

Customer service

Reception

Communication

Multitasking

Time management

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Job Description:

The Raider Central Support Specialist is directly accountable to the Associate Director of Enrollment Services for the following duties and responsibilities:

The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change.

• Act as greeter and front desk customer service professional for the Student Success Center
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner
• Provide general administrative support for the department as needed
• As a part of the college's risk management tool annual mandatory compliance training is required
• Other duties as assigned

Requirements:

• High School diploma or equivalent required
• Experience in reception and/or customer service preferred
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and effectively prioritize responsibilities in a fast-paced environment
• Ability to work occasional evenings and weekends

Additional Information:

Classification: Part-Time

Grant Funded:N

Rate of Pay: $15.00 per hour

Hours: Average 29 hours per week (Not to exceed 29 hours per week)

FLSA Status: Non-Exempt

Application Deadline:Open until filled. Review of applicationswill begin immediately

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director. Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, gender, or any other legally protected classification in its employment practices or its educational programs or activities. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment.Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace.