Front Desk Supervisor — Lead Guest Services

Merete Hotel Management; Bend (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Health benefits

Paid time off

Career development

Job summary

Merete Hotel Management seeks a Front Desk Supervisor in Bend, OR. You will register guests, assign rooms, issue keys, and handle payments while delivering exceptional service. You’ll train new front desk agents and coordinate with other departments for guest satisfaction.

Applicants should have strong customer service, cash handling, and computer skills. Prior hotel experience and reliability with a focus on teamwork are essential.

Qualifications

• High school diploma or GED required.
• Prior customer service experience preferred.
• Experience handling cash and using computer systems.

Responsibilities

• Check guests in/out and manage reservations.
• Provide courteous service and address guest requests.
• Maintain accurate records and communicate with other departments.
• Follow safety and security procedures.
• Assist in staff training and daily operations.

Skills

Customer service

Cash handling

Computer literacy

Communication

Education

High School diploma or GED

Tools

Hotel software

Job description

Merete Hotel Management seeks a Front Desk Supervisor in Bend, OR. You will register guests, assign rooms, issue keys, and handle payments while delivering exceptional service. You’ll train new front desk agents and coordinate with other departments for guest satisfaction.

Applicants should have strong customer service, cash handling, and computer skills. Prior hotel experience and reliability with a focus on teamwork are essential.