Guest Experience Agent — Flexible Scheduling & Benefits

Merete Hotel Management; Springfield (OR); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive Pay

Flexible Scheduling

Career Development

Paid Time Off

Health Benefits

Travel Industry Discounts

Job summary

Merete Hotel Management is seeking a Front Desk Agent for La Quinta Inn and Suites in Springfield, OR. You will accommodate hotel guests by registering and assigning rooms, issuing room keys, and collecting payments. Success in this role requires effective communication and customer service skills.

The position offers competitive pay and flexible scheduling, along with opportunities for career development and health benefits. Join us and unlock your potential in a supportive team environment!

Qualifications

• Customer service experience necessary.
• Prior cash handling experience preferred.
• Experience working with computers and operating keyboards.

Responsibilities

• Register guests to the proper accommodations upon arrival.
• Make, change, or cancel guest’s reservations at their request.
• Accommodate guest with any problems or requests they have.
• Update information in the computer system as needed.
• Communicate with other departments to fulfill guest needs.
• Answer telephones.

Skills

Customer service experience

Cash handling experience

Computer skills

Job description

Merete Hotel Management is seeking a Front Desk Agent for La Quinta Inn and Suites in Springfield, OR. You will accommodate hotel guests by registering and assigning rooms, issuing room keys, and collecting payments. Success in this role requires effective communication and customer service skills.

The position offers competitive pay and flexible scheduling, along with opportunities for career development and health benefits. Join us and unlock your potential in a supportive team environment!