Front Desk Supervisor: Guest Experience Leader

crestline-external; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Crestline Hotels & Resorts is looking for a Front Desk Supervisor in Atlanta, Georgia. The role involves supervising front desk operations, greeting and registering guests, and ensuring guest satisfaction and service quality.

Candidates should have a high school diploma or GED and supervisory experience, ideally with a background in front desk operations. Essential duties include managing reservations, handling guest inquiries, and training new staff.

Qualifications

• Two to three years of supervisory experience preferred, with at least one year experience at the front desk.
• Basic computer skills required.

Responsibilities

• Supervise the operation of the front desk to maintain productivity and guest service.
• Greet, register, and assign rooms to guests.
• Make and confirm reservations and handle payments.

Skills

Supervisory skills

Customer service

Basic computer skills

Education

High School Graduate or GED

Job description

Crestline Hotels & Resorts is looking for a Front Desk Supervisor in Atlanta, Georgia. The role involves supervising front desk operations, greeting and registering guests, and ensuring guest satisfaction and service quality.

Candidates should have a high school diploma or GED and supervisory experience, ideally with a background in front desk operations. Essential duties include managing reservations, handling guest inquiries, and training new staff.