Front Desk Supervisor – Guest Experience (AM/PM)

Torgerson's Equipment; Maple Grove (MN); On-site; USD 50,000 - 60,000; Full time

Job summary

TPI Hospitality is seeking a motivated Front Desk Supervisor to oversee guest services across our Minnesota hotels. The role requires reliable leadership to manage front desk staff, optimize check-in/check-out processes, and ensure a high level of guest satisfaction.

Shift mix is mornings and evenings, weekend availability is required, and prior hotel experience is mandatory. Join a nationally recognized company with 50+ years in hospitality and opportunities for growth across multiple

Qualifications

• Hotel front desk experience required.
• Strong communication and multitasking skills.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

Job description

TPI Hospitality is seeking a motivated Front Desk Supervisor to oversee guest services across our Minnesota hotels. The role requires reliable leadership to manage front desk staff, optimize check-in/check-out processes, and ensure a high level of guest satisfaction.

Shift mix is mornings and evenings, weekend availability is required, and prior hotel experience is mandatory. Join a nationally recognized company with 50+ years in hospitality and opportunities for growth across multiple