Front Desk Guest Experience Specialist – Growth & Flexible Hours

Torgerson's Equipment; Willmar (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k) & matching

Paid Time Off

Holiday Pay

Volunteer Time Off

Job summary

TPI Hospitality is seeking a Front Desk teammate for a full-time, 3-11pm shift. We value guest-focused service and flexibility across seven days to support our hotels in Minnesota and Florida.

You will greet guests, manage inquiries, and assist with reservations while contributing to a collaborative team culture. Join a company with 50+ years of experience, offering growth opportunities and competitive benefits.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

Job description

TPI Hospitality is seeking a Front Desk teammate for a full-time, 3-11pm shift. We value guest-focused service and flexibility across seven days to support our hotels in Minnesota and Florida.

You will greet guests, manage inquiries, and assist with reservations while contributing to a collaborative team culture. Join a company with 50+ years of experience, offering growth opportunities and competitive benefits.