Front Desk Supervisor

Torgerson's Equipment; Maple Grove (MN); On-site; USD 50,000 - 60,000; Full time

Job summary

TPI Hospitality is seeking a motivated Front Desk Supervisor to oversee guest services across our Minnesota hotels. The role requires reliable leadership to manage front desk staff, optimize check-in/check-out processes, and ensure a high level of guest satisfaction.

Shift mix is mornings and evenings, weekend availability is required, and prior hotel experience is mandatory. Join a nationally recognized company with 50+ years in hospitality and opportunities for growth across multiple

Qualifications

• Hotel front desk experience required.
• Strong communication and multitasking skills.

Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

Job description

Description

Front Desk Supervisor – TPI Hospitality

Position: Full-Time|Front Desk Supervisor

Mix of AM and PM shifts (AM shift: 7:00 AM to 3:00 PM| PM shift: 3:00 PM to 11:00 PM)

Weekend availability required

Pay: 50-60k

Must have Hotel Experience!

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 25+ hotels and restaurants throughout Minnesota and Florida, including Hilton, Marriott, Margaritaville, Holiday Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win outcomes.

Key Responsibilities

• Provide friendly, energetic, and positive interactions with guests
• Answer phone calls, manage emails, and provide information regarding hotel facilities, local attractions, and services
• Handle requests, inquiries, and complaints promptly
• Maintain accurate records of reservations, arrivals, departures, and payments
• Ability to multitask in a fast-paced environment

About TPI Hospitality

• Celebrating 50+ years in the industry
• Empowering culture that fosters personal and professional growth
• Opportunities for advancement across 25+ hotels and restaurants in Minnesota and Florida
• Twelve-time nominee for Best Places to Work by the Business Journal
• 401(k) & matching
• Volunteer Time Off (VTO), Bereavement, and School Conference Leave

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.