Front Desk Supervisor - Exempt (104734)

U.S. Dermatology Partners; Tyler (TX); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k

PTO & Paid Holidays

Company Paid Life Insurance

Employee Perks Program

Job summary

U.S. Dermatology Partners Tyler is seeking a Front Desk Supervisor to oversee receptionist staff and ensure smooth check-in and check-out for patients. The role emphasizes accuracy in data entry, insurance verification, and courteous patient interaction.

The position is full-time in Tyler, TX. Benefits include medical, dental, vision, 401k, PTO, and life insurance, with a supportive team focused on high-quality customer service.

Qualifications

• Minimum two years of work experience in a medical office.
• Minimum one-year supervisory experience.

Responsibilities

• Directs patients, salespeople, and visitors.
• Greets patient at check-in window and assists as needed.
• Instructs new patients on medical history and insurance forms.
• Verifies demographic and insurance information.
• Enters data into computer and retrieves data.
• Generates encounter form and compiles information for visit.
• Prepares medical charts and maintains patient records.
• Check-out duties: greets patient, verifies information, processes payments.
• Schedules return appointments and provides appointment cards.
• Balances charges and payments; closes credit card machine.
• Submits balanced report to Executive Assistant.
• Recommends policies and ensures confidentiality and professionalism.

Skills

Medical office experience

Supervisory experience

Job description

Front Desk Supervisor - Exempt (104734)# Front Desk Supervisor - Exempt (104734)Tyler-Dominion Plaza - Tyler, TX 75703; Tyler-Beckham - Tyler, TX 75701Start Date 10/26/2026## OverviewSalary Range$45,000.00 - $50,000.00 Salary/yearPosition TypeFull TimeCategoryAdmin - Clerical## DescriptionCOVID-19 vaccination **NOT** required for this positionCoordinates activities of Front Office, supervises staff engaged in all receptionist functions of checking-in and checking-out patients in the Front Office by performing the following duties personally or through subordinates.**Duties and Responsibilities*** Performs, assists and oversees subordinates in performing check-in and checkout duties. Check-In Duties: + Directs patients, salespeople, and visitors. + Greets patient(s) at check-in window, answers questions, and provides assistance as necessary. + Instructs new patients in completion of medical history and information forms and updates for returning patients demographics and insurance information, as needed, checking forms for completion and signature(s). + Confirms patients' insurance eligibility with patient, copying all pertinent information. + Enters appropriate data into computer, retrieves data, types correspondence and reports. + Generates encounter form. + Compiles all information for visit, including referral information, and distributes to clinical staff. + Prepares folders and maintains records of new patients, compiles medical charts, reports, and correspondence. + Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing system. Check-Out Duties: + Prepares medical charts, encounter forms, for next days clinics. + Greets patient at checkout window, answers questions, provides assistance as necessary. + Verifies demographic and insurance information. + Enters appropriate data into computer, retrieves data, determines patients portion of payment due. + Collects payments and posts payment to patients financial record in computer, generates receipt for patient. + Schedules return appointments and provides patient with appointment card. + Balances charges and payments for each physician and monies. + Closes credit card machine. + Submits balanced report, and monies to Executive Assistant to prepare deposit.They are actually closing and taking their own deposits to the bank now + Adjusts errors and resolves complaints. + Recommends establishment or revision of policies, recommends standards of performance. + Complies with Practice policies and procedures, reliable and punctual, cooperates with co-workers, maintains patient and financial confidentiality. Performs these duties with minimum supervision, performs these duties in a timely fashion, performs these duties with accuracy, performs these duties with courtesy and compassion for the patient. + Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. + Performs other duties that may be necessary or in the best interest of the organization.## Qualifications**Experience Requirements*** Minimum two years of work experience in a medical office.* Minimum one-year supervisory experience.**Benefits**:* Medical, Dental, & Vision* 401k* PTO & Paid Holidays* Company Paid Life Insurance* Employee Perks Program