Front Desk Supervisor

Rolling Hills Hospitality, LLC; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Rolling Hills Hospitality, LLC seeks an enthusiastic hotel front desk manager with at least 1 year of experience to ensure every guest enjoys an exceptional stay. You will lead front desk operations, greet guests, and mentor staff to exceed service standards.

Based in Louisville, KY, this role demands strong leadership, a guest-first mindset, and the ability to collaborate with hotel teams to maintain smooth check-in, accurate billing, and outstanding customer satisfaction.

Qualifications

• Minimum 1 year of front desk experience in hospitality.
• Strong leadership and guest service skills.
• Ability to lead front desk operations and supervise staff.

Responsibilities

• Oversee daily front desk operations.
• Act as first point of contact for guests.
• Foster a high level of customer satisfaction.

Skills

Leadership

Customer service

Staff development

Front desk operations

Guest interaction

Job description

We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people.

Compensation: $17 hourly