Front Desk Superstar: Guest Experience & Daily Pay

Homewood Suites Hillsboro Beaverton

Beaverton (OR)

Sur place

USD 25 000 - 30 000

Plein temps

Il y a 6 jours
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Avantages offerts par ce poste

Medical insurance
Dental & Vision insurance
Life insurance
Paid time off
401(k) plan
Daily pay
Employee assistance program

Résumé du poste

InnVentures is seeking a Front Desk Agent for Homewood Suites Hillsboro Beaverton, OR. You will be the first impression for guests, handling check-ins/check-outs and inquiries to ensure memorable stays.

Primary responsibilities include coordinating with departments, answering local-area questions, and maintaining professional phone etiquette. The role requires guest-facing experience, reliability, and flexibility with shifts and basic tech tasks.

Qualifications

  • Customer service experience in a fast-paced environment.
  • Strong verbal and written communication skills.
  • Ability to read, write, type and use basic technology.
  • Ability to stand for an entire shift and lift at least 25 pounds.
  • Availability to work evenings, weekends and holidays.

Responsabilités

  • Ensure guests receive a friendly, efficient and error-free check-in/check-out experience.
  • Coordinate with other departments to meet guest requests in a fast-paced environment.
  • Answer questions about local area and facilities, provide directions and resources.
  • Demonstrate proper phone etiquette including transferring calls and making reservations.
  • Follow cash handling procedures and post/reconcile charges on guest receipts.
  • Support hotel goals through teamwork and collaboration with all departments.

Connaissances

Customer service
Verbal communication
Written communication
Typing
Reading

Description du poste

InnVentures is seeking a Front Desk Agent for Homewood Suites Hillsboro Beaverton, OR. You will be the first impression for guests, handling check-ins/check-outs and inquiries to ensure memorable stays.

Primary responsibilities include coordinating with departments, answering local-area questions, and maintaining professional phone etiquette. The role requires guest-facing experience, reliability, and flexibility with shifts and basic tech tasks.

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