Front Desk & Student Support Specialist

Northwest Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College is seeking a Raider Central Support Specialist to staff the Student Success Center, greet visitors, and handle inquiries with professional customer service. This role contributes to a welcoming campus experience and supports daily administrative tasks.

The position is part-time, non-exempt, with a 29-hour average work week and a pay rate of $15.00 per hour. Experience in reception and Microsoft Office is preferred, and evening/weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Ability to work occasional evenings and weekends

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center.
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner.
• Maintain the appearance of the main lobby and ensure visitors' needs are met promptly and professionally.
• Provide general administrative support for the department as needed.
• Complete annual mandatory compliance training as part of risk management requirements.
• Other duties as assigned by management.

Skills

Customer service

Front desk

Multitasking

Communication

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Northwest Florida State College is seeking a Raider Central Support Specialist to staff the Student Success Center, greet visitors, and handle inquiries with professional customer service. This role contributes to a welcoming campus experience and supports daily administrative tasks.

The position is part-time, non-exempt, with a 29-hour average work week and a pay rate of $15.00 per hour. Experience in reception and Microsoft Office is preferred, and evening/weekend availability is required.