Raider Central Support Specialist - Niceville - Northwest Florida State College

Northwest Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College is seeking a Raider Central Support Specialist to staff the Student Success Center, greet visitors, and handle inquiries with professional customer service. This role contributes to a welcoming campus experience and supports daily administrative tasks.

The position is part-time, non-exempt, with a 29-hour average work week and a pay rate of $15.00 per hour. Experience in reception and Microsoft Office is preferred, and evening/weekend availability is required.

Qualifications

• High school diploma or equivalent required.
• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and prioritize in a fast-paced environment
• Ability to work occasional evenings and weekends

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center.
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner.
• Maintain the appearance of the main lobby and ensure visitors' needs are met promptly and professionally.
• Provide general administrative support for the department as needed.
• Complete annual mandatory compliance training as part of risk management requirements.
• Other duties as assigned by management.

Skills

Customer service

Front desk

Multitasking

Communication

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Job Description:

The Raider Central Support Specialist is directly accountable to the Associate Director of Enrollment Services for the following duties and responsibilities:

The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change.

• Act as greeter and front desk customer service professional for the Student Success Center
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner
• Provide general administrative support for the department as needed
• As a part of the college's risk management tool annual mandatory compliance training is required
• Other duties as assigned

Requirements:

• High School diploma or equivalent required
• Experience in reception and/or customer service preferred
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and effectively prioritize responsibilities in a fast-paced environment
• Ability to work occasional evenings and weekends

Additional Information:

Classification: Part-Time

Grant Funded:N

Rate of Pay: $15.00 per hour

Hours: Average 29 hours per week (Not to exceed 29 hours per week)

FLSA Status: Non-Exempt

Application Deadline:This is a pool of applicants. Review of applications is done as needed by hiring managers. All applications will be accepted up to October 31, 2027, and the pool will be reposted. If you would like to be considered after October 31, 2027, reapplication is necessary.

If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. In accordance with the Americans with Disabilities Act, NWFSC strictly prohibits the discrimination against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms and conditions of employment. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace. All qualified persons will be considered on an equal basis. Any applicant's grievance should be addressed to the Human Resources Executive Director.
Northwest Florida State College does not discriminate based on age, color, ethnicity, race, national origin, disability, marital status, pregnancy, religion, genetic information, sex, or any other legally protected classification in its employment practices or its educational programs or activities. For more information, please visit nwfsc.edu/nondiscrimination. Por favor llame a la Oficina de Admisiones de Northwest Florida State College al 850-678-5111 para obtener materiales de la Universidad en Español.