Raider Central Support Specialist-Fort Walton Beach | Part-Time - Northwest Florida State College

Northwest Florida State College; Fort Walton Beach (FL); On-site; USD 17,000 - 24,000; Part time

Job summary

Northwest Florida State College is seeking a Raider Central Support Specialist (Part-Time) in Fort Walton Beach, FL. This position supports the Student Success Center with front-desk duties, greeting visitors, answering inquiries, and coordinating administrative tasks.

The role requires strong customer service, multitasking, and reliable communication. The role is a part-time pool position, with a maximum of 29 hours per week and a pay rate of $15.00 per hour.

Qualifications

• Experience in reception and/or customer service preferred.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills.
• Demonstrated ability to multitask and effectively prioritize responsibilities in a fast-paced environment.
• Ability to work occasional evenings and weekends.

Responsibilities

• Act as greeter and front desk customer service professional for the Student Success Center
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner
• Provide general administrative support for the department as needed
• As a part of the college's risk management tool annual mandatory compliance training is required
• Other duties as assigned

Skills

Customer service

Reception experience

Microsoft Office

Communication skills

Multitasking

Time management

Evenings/weekends availability

Job description

In over 50 years of service, Northwest Florida State College has earned a reputation for educational excellence and community involvement. As part of Florida's public system of 28 state and community colleges, NWFSC offers bachelor's degree programs, associate degrees, and certificates.

Job Description:

The Raider Central Support Specialist is directly accountable to the Associate Director of Enrollment Services for the following duties and responsibilities:

The individual filling this position is expected to play a positive leadership role in helping the College effectively manage change.

• Act as greeter and front desk customer service professional for the Student Success Center
• Respond to phone calls, emails, in-person and web inquiries in a professional, customer service-oriented manner
• Maintain the appearance of the main lobby and ensure visitors needs are being met in a timely, professional manner
• Provide general administrative support for the department as needed
• As a part of the college's risk management tool annual mandatory compliance training is required
• Other duties as assigned

Requirements:

• Experience in reception and/or customer service preferred
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) required.
• Excellent written and oral communication skills
• Demonstrated ability to multitask and effectively prioritize responsibilities in a fast-paced environment
• Ability to work occasional evenings and weekends

Additional Information:

Classification: Part-Time

Grant Funded:N

Rate of Pay: $15.00 per hour

Hours: Up to 29 hours per week

FLSA Status: Non-Exempt

Application Deadline:This is a pool of applicants. Review of applications is done as needed by hiring managers. All applications will be accepted up to October 31, 2027, and the pool will be reposted. If you would like to be considered after October 31, 2027, reapplication is necessary.