Front Desk & Student Support Coordinator

IDEA Public Schools; Round Rock, Northern (TX, KY); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid Family Leave

Tuition Reimbursement

Employer-Paid Mental/Behavioral Health

Dental and Vision plans

Generous vacation time

Relocation assistance

Job summary

IDEA Public Schools is seeking a friendly receptionist to be the first point of contact for students, families, and visitors. You will manage front-office traffic, verify credentials for campus access, and coordinate with teachers and the SIS team to ensure timely student pickups and information flow.

The role emphasizes excellent customer service, accurate record-keeping, and strong communication across departments.

Qualifications

• High school diploma or GED required.
• One year of clerical experience in an office setting.

Responsibilities

• Manage all front office traffic including late students, parents, and visitors.
• Ensure each visitor has the appropriate credentials to enter campus and to pick up students.
• Utilize PowerSchool to locate student schedules for parent pick-ups.
• Communicate with teachers on student pick-ups.
• Direct visitors to appropriate team member.
• Direct late students to SIS Coordinator.
• Maintain copies of forms, events, and related information for the campus site and IDEA Public Schools.

Skills

Customer service

Interpersonal skills

Communication

Keyboarding

Multiline phone system

Education

High school diploma or GED

Tools

PowerSchool

Job description

IDEA Public Schools is seeking a friendly receptionist to be the first point of contact for students, families, and visitors. You will manage front-office traffic, verify credentials for campus access, and coordinate with teachers and the SIS team to ensure timely student pickups and information flow.

The role emphasizes excellent customer service, accurate record-keeping, and strong communication across departments.