Front Desk Staff in East Windsor

Shanti Rehab; East Windsor Township (NJ); On-site; USD 21,000 - 28,000; Full time

Job summary

Shanti Physical Therapy in East Windsor, NJ is seeking a friendly receptionist to greet patients, manage check-in/out, and keep the schedule running smoothly. You will be the first voice and face of the clinic, handling calls, emails, and front-desk tasks with a welcoming, professional demeanor.

The role requires comfort with computers and scheduling systems, attention to privacy, and a warm phone manner. Previous front-office or medical-office experience is a plus; training on the EMR will be

Qualifications

• Customer-service or front-office experience.
• Comfort with computers and scheduling systems.
• Organization, patience and a warm phone manner.

Responsibilities

• Greet patients and handle check-in and check-out.
• Answer calls and schedule appointments in the EMR.
• Keep clinic supplies stocked and ordered.
• Manage the clinic email and follow-up with doctors' offices.
• Handle incoming referrals.
• Upload patient information and insurance records to the EMR.
• Verify insurance and collect payments.
• Keep the reception area welcoming and organized.
• Protect patient privacy in every conversation and record.

Skills

Customer-service experience

Scheduling systems

Organization

Tools

EMR

Scheduling software

Job description

Be the first voice and face of Shanti. You'll welcome patients, keep the schedule running and make sure every visit starts and ends smoothly.

What you'll do

• Greet patients and handle check-in and check-out.
• Answer calls and schedule appointments in the EMR.
• Keep clinic supplies stocked and ordered.
• Manage the clinic email and handle follow-up and communication with doctors' offices.
• Handle incoming referrals.
• Upload patient information and insurance records to the EMR.
• Verify insurance and collect payments.
• Keep the reception area welcoming and organized.
• Protect patient privacy in every conversation and record.

What you'll bring

• Customer-service or front-office experience.
• Comfort with computers and scheduling systems.
• Organization, patience and a warm phone manner.

Nice to have

• Medical-office or Physical Therapy front-desk experience
• Experience with Physical Therapy billing and sending invoices to patients

Shanti Physical Therapy is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other characteristic protected by law.

Lead each patient's care from the first evaluation onward.

Carry out patients' plans of care under a supervising Physical Therapist.

Help people get back to the everyday activities that matter to them.

Keep the clinic running smoothly so the clinical team can focus on patients.

Keep the clinic running smoothly so the clinical team can focus on patients.