Front Desk Staff

FirstService Residential; Raleigh (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in property management seeks a part-time Front Desk Staff member in Raleigh, NC to provide exceptional customer service and assist with administrative tasks. The role involves monitoring access, managing logs, and ensuring a safe environment within the premises. Ideal candidates will have strong interpersonal skills and be proficient in Microsoft Office applications.

Qualifications

• Ability to manage multiple priorities
• Excellent communication skills
• Basic knowledge of Microsoft Applications required

Responsibilities

• Provides exceptional customer service
• Monitors and controls access to the building
• Resolves and follows-up on all complaints/issues

Skills

Customer service

Time management

Communication

Tools

Microsoft Office Suite

Job description

Join to apply for the Front Desk Staff role at FirstService Residential

2 weeks ago Be among the first 25 applicants

Join to apply for the Front Desk Staff role at FirstService Residential

Description

Job Overview: As a Part-Time Front Desk Associate, you’ll be responsible for providing exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. Schedule: Friday 5:00 PM - 8:00 PM Saturday 10:00 AM - 3:00 PM Sunday 11:00 AM - 3:00 PM Your Responsibilities:

• Provides exceptional customer service.

• Meets and greets residents; checks guests and service providers in/out.

• Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.

• Assists with general concierge services and performs administrative clerical, Word and Excel document work.

• Walks the building premises as directed for monitoring purposes

• Monitors and controls access to the building

• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary

• Provides general concierge services as well as administrative clerical work when needed

• Helps maintain a safe and secure environment throughout the building/property(s)

• Walks the building premises as directed for monitoring purposes

• Have the ability to understand and complete all required forms

• May be assigned other duties by supervisor

Skills & Qualifications:

• Ability to manage multiple priorities

• Demonstrates excellent customer service, communication and time management skills.

• Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.

• Command of information system hardware/software is preferred

• Good written and verbal communication skills

• Strong customer service and interpersonal skills required

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

• Ability to quickly and easily navigate the property/building as required to meet the job functions

• Ability to lift 30 – 50 lbs

• Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary

• Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms

• The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time

• Must have the ability to detect auditory and/or visual emergency alarms

Physical Requirements / Working Environment:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to quickly and easily navigate the property/building as required to meet the job functions

• Ability to lift 30 – 50 lbs

• Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary

• Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms

• The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time

• Must have the ability to detect auditory and/or visual emergency alarms

• Occasional overtime may be required

• Must have the ability to work extended/flexible hours, weekends, and attend Board meetings.

Work is performed in a variety of environmental conditions, with exposure to outdoor temperatures, weather variations, traffic and equipment noise, equipment vibrations, vehicle and/or chemical fumes, chemicals such as cleaning solvents and grease, machinery and their moving parts, and dust. The physical demands described within this document are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $12.00- $14.00 per hour Disclaimer Statement: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

Referrals increase your chances of interviewing at FirstService Residential by 2x

Get notified about new Front Desk Staff jobs in Raleigh, NC.

Raleigh, NC $39,000.00-$42,000.00 4 months ago

Raleigh, NC $40,000.00-$54,000.00 1 year ago

Raleigh, NC $40,000.00-$50,000.00 1 day ago

Core Crew (Front Desk & Sales) - Raleigh Iron Works, NC

Garner, NC $40,000.00-$50,000.00 1 year ago

Patient Service/Front Desk Coordinator Part Time

Receptionist, Full-time (32 hours per week)

Front Desk Receptionist/Medical Assistant (part-time)

Administrative Associate I (Carteret County) -Temporary Solutions

Administrative Associate II - Nash Correctional

Patient Service/Front Desk Coordinator Part TimeMi

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.