Front Desk Staff

Fargo Park District; Fargo (ND); On-site; USD 29,000 - 36,000; Full time

Job summary

Fargo Park District in Fargo, ND is seeking a friendly, customer-focused team member to deliver exceptional service at our recreation facilities. You will check members and attendees in, answer phones, and help guests with memberships and payments.

Responsibilities also include tours of the facilities, selling retail products, operating the smoothie bar, and assisting with towel laundry and departure greetings.

Qualifications

• Minimum age 18 and valid driver's license.
• Experience in customer service preferred.

Responsibilities

• Check members and playground attendees in at the front desk.
• Answer phones and assist guests with memberships.
• Process membership changes and provide facility tours.
• Wash, dry and fold towels and greet members on arrival and departure.
• Take payments, sell retail products and operate the smoothie bar.

Skills

Customer service

Communication

Cash handling

Retail sales

Hospitality

Job description

Description

Provide exceptional customer service by creating a welcoming and positive environment, responding promptly to member needs, and ensuring every guest has a professional and enjoyable experience.

Provide exceptional customer service by creating a welcoming and positive environment, responding promptly to member needs, and ensuring every guest has a professional and enjoyable experience.

Responsibilities include checking members and playground attendees in, answering phones, selling memberships and processing membership changes, and giving facility tours. Additional duties include washing, drying, and folding towels, greeting members upon arrival and departure, taking payments, selling retail products, and operating the smoothie bar.

Requirements

Individuals must be 18 years of age and have a valid drivers license. Experience in customer service is preferred.