Front Desk Specialist — Welcoming Patients & Admin Support

Western Arizona Regional Medical Center; Bullhead City (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life ins.

PTO and extended illness benefits

401(k) with company match

Career development opportunities

Licensure/certification reimbursement

Job summary

Western AZ Family Practice in Bullhead City seeks a receptionist to ensure a positive first impression by welcoming patients and visitors with professionalism. The role oversees front desk operations, handles inquiries, and provides administrative support to keep the facility organized and efficient.

The position requires 0-2 years of customer service or office experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 0-2 years of customer service or office administration experience required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite and basic computer applications.
• Ability to maintain confidentiality and handle multiple tasks.

Responsibilities

• Greets and directs patients, visitors, and vendors to the appropriate person or department.
• Answers and transfers phone calls; ensures courteous, accurate communication.
• Responds to inquiries promptly and professionally; provides information or redirects as needed.
• Performs general clerical duties including filing, copying, and routine correspondence.
• Maintains a clean and organized reception area and positive first impression for visitors.
• Operates standard office equipment (copiers, fax, computers) regularly.
• Manages scheduling tasks including appointment setting and meeting coordination.

Skills

Customer service

Communication

Organizational skills

Confidentiality

Tools

Microsoft Office Suite

Job description

Western AZ Family Practice in Bullhead City seeks a receptionist to ensure a positive first impression by welcoming patients and visitors with professionalism. The role oversees front desk operations, handles inquiries, and provides administrative support to keep the facility organized and efficient.

The position requires 0-2 years of customer service or office experience, strong communication skills, and proficiency with Microsoft Office.