Front Desk Specialist: Welcoming, Organized & Impactful

Serene Health; San Diego (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

401K

Paid Vacation

Paid Holidays

EAP

Job summary

Optima Medical Management Group in San Diego is seeking a friendly Receptionist to welcome visitors, answer calls, and provide general administrative support across the front desk. The role requires professionalism, discretion with confidential information, and strong organizational skills.

The candidate should have a high school diploma and at least 1 year of front desk experience, proficient with Microsoft Office, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• High school diploma or GED required.
• 1+ year front desk/reception experience preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Welcome visitors, address inquiries, and manage all reception desk activities while ensuring a positive, welcoming environment.
• Manage incoming communications by answering phones and directing calls to the appropriate staff.
• Effectively handle and distribute incoming mail and deliveries, and perform clerical tasks such as copying, faxing, and filing.
• Provide administrative support such as data entry, filing, and document preparation.
• Support project coordination by tracking deadlines, updating statuses, and collaborating with team members.
• Monitor and order office supplies as needed.
• Ensure security by following procedures and controlling access with visitor sign-ins.
• Handle general inquiries and direct them to the appropriate departments.
• Perform other duties as assigned.

Skills

Microsoft Office

Interpersonal skills

Phone etiquette

Organizational skills

Multitasking

Professional communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Optima Medical Management Group in San Diego is seeking a friendly Receptionist to welcome visitors, answer calls, and provide general administrative support across the front desk. The role requires professionalism, discretion with confidential information, and strong organizational skills.

The candidate should have a high school diploma and at least 1 year of front desk experience, proficient with Microsoft Office, and the ability to multitask in a fast-paced healthcare environment.