Front Desk Specialist – Warm, Professional & Organized

Here; Town of Monroe (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Here in Monroe, NY is seeking a Receptionist to serve as the first point of contact for clients, referral sources, community members, and staff. This role supports scheduling, intake, payments, and general front desk operations while ensuring a warm, professional, and compassionate client experience.

The position requires strong communication, organization, and confidentiality, with a Monday–Friday schedule from 9am to 5pm and a salary of $20 hourly.

Qualifications

• High school diploma or equivalent preferred.
• Prior receptionist, front desk, customer service, or health office experience preferred.
• Strong communication, organization, accuracy, and confidentiality skills.
• Ability to remain calm, professional, and compassionate when working with clients and agency contacts.

Responsibilities

• Greet clients, guests, and callers in a cheerful, professional, and person-centered manner.
• Answer phones, complete inquiry forms, take messages, and direct calls to the appropriate staff.
• Assist with intake, pre-screening forms, appointment scheduling, insurance information, and payment collection.
• Maintain confidentiality, client records, waiting areas, filing, scanning, and general administrative support.

Skills

Communication skills

Organizational skills

Attention to detail

Confidentiality

Education

High school diploma

Job description

Here in Monroe, NY is seeking a Receptionist to serve as the first point of contact for clients, referral sources, community members, and staff. This role supports scheduling, intake, payments, and general front desk operations while ensuring a warm, professional, and compassionate client experience.

The position requires strong communication, organization, and confidentiality, with a Monday–Friday schedule from 9am to 5pm and a salary of $20 hourly.