Front Desk Specialist: Visitor Experience & Admin

FERGUSON; Caledonia (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Paid time off

401(k) with company match

Job summary

Ferguson is hiring a Receptionist to perform a range of administrative and front-desk duties. You will be the first point of contact for Associates, vendors, deliveries, and guests, ensuring security, proper check-in, and a welcoming lobby.

The role involves data entry, filing, mail coordination, event support, and partnering with HR, Communications, Operations, IT and Facilities to keep the office running smoothly.

Qualifications

• 2+ years of experience in similar administrative roles.
• Strong problem-solving skills, attention to detail, and self-motivation.
• Proven track record of taking ownership and driving results; disciplined self-starter.

Responsibilities

• Serve as the primary gatekeeper for Associates, Vendors, Deliveries, and Guests; greet and direct as required.
• Ensure building access and health screening policies are followed.
• Issue visitor badges and manage visitor management system.
• Perform routine admin tasks: phones, messages, photocopying, and supplies.
• Enter data into reports, presentations, or office systems.
• Prepare purchase orders and maintain related records and equipment.
• Coordinate Mail & Delivery services and liaise with carriers.
• Assist in coordinating hiring processes and first-day experiences for new associates.
• Maintain a safe, clean lobby and participate in meetings.

Skills

Problem solving

Attention to detail

Self-motivation

Ownership mindset

Fast-paced

Time management

Tools

Microsoft Office

Job description

Ferguson is hiring a Receptionist to perform a range of administrative and front-desk duties. You will be the first point of contact for Associates, vendors, deliveries, and guests, ensuring security, proper check-in, and a welcoming lobby.

The role involves data entry, filing, mail coordination, event support, and partnering with HR, Communications, Operations, IT and Facilities to keep the office running smoothly.