Front Desk Specialist - Physical Therapy

Southern Orthopaedic Surgeons, LLC; Pineville (LA); On-site; USD 25,000 - 38,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC in Pineville, LA is seeking a dependable Check-In teammate to greet patients, answer phones, and support providers with efficient scheduling and accurate patient information. The ideal candidate will have a High School diploma, at least 1 year of insurance verification experience and prior medical office exposure, with strong customer service and team orientation.

You will handle check-in/out, collect co-pays, balance cash, retrieve benefits data, and assist

Qualifications

• Greeting patients professionally in person and on the phone.
• Answering questions and referring to issues as needed.
• Efficient scheduling to optimize provider time and patient satisfaction.
• Notifying providers of patient arrivals.
• Retrieving and updating patient records to ensure accurate information.
• Verifying financial records and collecting patient charges.
• Maintaining office inventory and expediting supply orders.

Responsibilities

• Patient check-in and check-out.
• Schedule return appointments.
• Collect co-pays and deductibles.
• Balance a cash drawer.
• Obtain benefit information from third party payers.
• Chart preparation for physicians.

Skills

Customer service

Communication

Team player

Detail oriented

Education

High School or better

Job description

Southern Orthopaedic Surgeons, LLC in Pineville, LA is seeking a dependable Check-In teammate to greet patients, answer phones, and support providers with efficient scheduling and accurate patient information. The ideal candidate will have a High School diploma, at least 1 year of insurance verification experience and prior medical office exposure, with strong customer service and team orientation.

You will handle check-in/out, collect co-pays, balance cash, retrieve benefits data, and assist