Medical Front Desk Coordinator: Patient Care & Growth

Florida ENT Associates; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida ENT Associates is seeking a friendly and organized Medical Front Desk professional for our Otolaryngology practice in Orlando. You will welcome patients, manage appointments, and handle calls with a focus on outstanding customer service.

You will work closely with physicians and staff to ensure a seamless check-in to check-out experience, while maintaining accurate records and contributing to a positive patient journey.

Qualifications

• High School diploma or equivalent required.
• One year of related experience preferred.
• Excellent communication and patient service skills expected.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule appointments and maintain accurate patient records.
• Answer and route phone calls; manage inquiries and messages.
• Coordinate with physicians and clinical staff to ensure smooth patient flow.

Skills

Customer service

Phone etiquette

Scheduling

Organizational skills

Education

High School diploma or equivalent

Tools

EMR/EHR software

Job description

Florida ENT Associates is seeking a friendly and organized Medical Front Desk professional for our Otolaryngology practice in Orlando. You will welcome patients, manage appointments, and handle calls with a focus on outstanding customer service.

You will work closely with physicians and staff to ensure a seamless check-in to check-out experience, while maintaining accurate records and contributing to a positive patient journey.