Front Desk Blast Off Bay

Genesis Health Clubs; Goddard (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Genesis Health Clubs in Goddard, KS seeks a positive Front Desk Associate to join our team. You will greet members, answer questions, and deliver exceptional customer service to create welcoming experiences for all guests.

Responsibilities include leading tours for prospective members, managing front desk tasks and check-ins, answering phones, and enforcing facility rules while maintaining a clean, safe gym environment. A friendly, proactive attitude is essential.

Qualifications

• Prior customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health and fitness.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members, and guests.
• Provide a high level of customer service and resolve issues.
• Handle front desk activities including answering phones and checking in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations, ensuring facility is clean and safe.

Skills

Customer service

Communication

Positive attitude

Health & fitness

Basic computer skills

Job description

We are looking for a positive Front Desk Associate to join our team! Preference given to those who can work early mornings or mid day shifts.

At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency