Front Desk & Smoothie Bar Associate — Growth & Benefits

Gold's Gyms Of The Carolinas; Cornelius (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free Gold's Gym Membership to our loca

Discounts on Certifications

Commission & Bonus Structure

20% Employee Discount on clothing and

401k

Growth Opportunities Across Our Expans

Job summary

Gold's Gyms Of The Carolinas is seeking a friendly Front Desk Associate to greet members and guests, direct them, and handle inquiries about gym operations.

The role includes check-in procedures, phone handling, guest registration, and coordinating with fitness consultants. It requires excellent customer service, basic accounting knowledge, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Excellent customer service skills are required.
• Ability to communicate effectively with staff and members.
• Understanding of basic accounting principles is required.
• Understanding of basic cash processing procedures is required.
• Functional computer skills are required.
• Ability to multi-task.
• Flexible schedule including holidays and weekends.
• Must lift 25lbs repeatedly and stand for extended periods.

Responsibilities

• Greet members, guests and staff and direct them upon entry.
• Provide security and control of the front door and retail area.
• Check members in using proper procedures and monitor delinquent accounts.
• Register all guests and direct them to appropriate fitness consultants.
• Answer phones promptly and take messages with caller details.
• Schedule and follow up on telephone inquiries to book appointments.
• Maintain neat appearance and wear proper uniform with nametag.
• Assist with opening/closing procedures and logs for maintenance and safety.

Skills

Customer service

Communication

Multi-tasking

Education

High school diploma or equivalent

Job description

Gold's Gyms Of The Carolinas is seeking a friendly Front Desk Associate to greet members and guests, direct them, and handle inquiries about gym operations.

The role includes check-in procedures, phone handling, guest registration, and coordinating with fitness consultants. It requires excellent customer service, basic accounting knowledge, and the ability to multitask in a fast-paced environment.