Front Desk Security Specialist — Access & Customer Care

Allied Universal; Alpharetta (GA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial & Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer for Full Time Visitor Reception Services in Alpharetta, GA. You will greet visitors, verify IDs, issue credentials, monitor access, and maintain logs in a professional lobby environment.

Join a team that emphasizes customer service, safety, and integrity, with training and benefits. The role requires at least 1 year of security experience and compliance with site procedures.

Qualifications

• At least 1 year of security-related experience is required.
• CPR certification is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.
• Background check and drug screen per law.
• Licensing may be required by state/local laws.

Responsibilities

• Provide customer service to employees, visitors, and clients at a financial institution by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Manage the front desk by greeting visitors, verifying identification and appointment information, issuing visitor credentials, and maintaining accurate visitor logs.
• Monitor access to the location, screen incoming guests and deliveries according to site procedures, and help to deter unauthorized entry.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, notifying appropriate personnel and/or emergency services as directed.
• Answer and route calls, provide directions and general information, and communicate observations or concerns to Allied Universal leadership and site contacts.

Skills

Customer service

Security-related experience

Access control

Badge procedures

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal is hiring a Security Officer for Full Time Visitor Reception Services in Alpharetta, GA. You will greet visitors, verify IDs, issue credentials, monitor access, and maintain logs in a professional lobby environment.

Join a team that emphasizes customer service, safety, and integrity, with training and benefits. The role requires at least 1 year of security experience and compliance with site procedures.