Front Desk Security Pro — Tech Campus, Growth & Benefits

Alliedbarton Security Services; City of Rochester (NY); On-site; USD 44,000 - 60,000; Full time

Job summary

Allied Universal in Rochester, NY is seeking a Security Officer Full Time Front Desk Coordinator. You will greet visitors, verify IDs, manage sign-in, and coordinate access in a fast-paced technology, media, and telecom environment.

This role emphasizes strong customer service, clear communication, and adherence to site security procedures. You will monitor entrances, document incidents, and respond calmly to emergencies while supporting daily operations and keeping guests and employees safe.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check required in accordance with federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a front desk, following site procedures and security policies.
• Greet visitors, verify identification and access authorization, manage sign-in, and communicate arrival information to personnel.
• Monitor front desk access points and security systems, reporting unusual activity to site leadership.
• Respond to incidents and emergencies calmly, following emergency procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation with clear communication.

Skills

Customer service

Front desk operations

Communication

Education

High school diploma

Job description

Allied Universal in Rochester, NY is seeking a Security Officer Full Time Front Desk Coordinator. You will greet visitors, verify IDs, manage sign-in, and coordinate access in a fast-paced technology, media, and telecom environment.

This role emphasizes strong customer service, clear communication, and adherence to site security procedures. You will monitor entrances, document incidents, and respond calmly to emergencies while supporting daily operations and keeping guests and employees safe.