Front Desk Security & Access Control Specialist

Allied Universal; City of Rochester (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Front Desk Coordinator in Rochester, NY. You will greet visitors, monitor access, and provide professional service in a tech/media/telecom environment.

Join a collaborative team that values integrity and customer focus. The role includes shift-based hours and a $25.00 hourly pay rate, with opportunities for growth within a national security leader.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state/local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a front desk location within a technology, media, and telecommunications environment, following site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, manage visitor sign-in processes, and communicate arrival information to appropriate personnel.
• Monitor front desk access points, visitor activity, and security-related systems as assigned, reporting unusual activity or access concerns to site leadership.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation while providing clear communication and professional support to clients and guests.

Skills

Customer service

Front desk

Visitor management

Communication

Emergency response

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer Full Time Front Desk Coordinator in Rochester, NY. You will greet visitors, monitor access, and provide professional service in a tech/media/telecom environment.

Join a collaborative team that values integrity and customer focus. The role includes shift-based hours and a $25.00 hourly pay rate, with opportunities for growth within a national security leader.