Security Officer Full Time Front Desk Coordinator

Allied Universal; City of Rochester (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Full Time Front Desk Coordinator in Rochester, NY. You will greet visitors, monitor access, and provide professional service in a tech/media/telecom environment.

Join a collaborative team that values integrity and customer focus. The role includes shift-based hours and a $25.00 hourly pay rate, with opportunities for growth within a national security leader.

Qualifications

• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state/local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a front desk location within a technology, media, and telecommunications environment, following site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, manage visitor sign-in processes, and communicate arrival information to appropriate personnel.
• Monitor front desk access points, visitor activity, and security-related systems as assigned, reporting unusual activity or access concerns to site leadership.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation while providing clear communication and professional support to clients and guests.

Skills

Customer service

Front desk

Visitor management

Communication

Emergency response

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Front Desk Coordinator in Rochester, NY, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Professional in a dynamic technology, media, and telecommunications location, you will provide a welcoming presence while monitoring access, greeting visitors, managing visitor procedures, and communicating security-related concerns. You will help maintain an orderly environment through attentive observation, professional service, and clear communication. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

• Mon: 06:00 AM - 02:00 PM
• Tue: 06:00 AM - 02:00 PM
• Fri: 02:00 PM - 10:00 PM
• Sat: 01:00 PM - 09:00 PM
• Sun: 07:00 AM - 03:00 PM

What You’ll Do:

• Provide customer service to employees, visitors, and vendors at a front desk location within a technology, media, and telecommunications environment, following site-specific procedures and security-related policies.
• Greet visitors, verify identification and access authorization, manage visitor sign-in processes, and communicate arrival information to appropriate personnel.
• Monitor front desk access points, visitor activity, and security-related systems as assigned, reporting unusual activity or access concerns to site leadership.
• Respond to incidents, visitor concerns, and critical situations in a calm, professional, problem-solving manner, following emergency response procedures when appropriate.
• Maintain accurate visitor, access, and incident documentation while providing clear communication and professional support to clients and guests.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.