Front Desk Security Officer - Growth, Perks & Smart Tools

Allied Universal; Burbank (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer, Full Time Front Desk Computer Support, at a premier commercial real estate location in Burbank, CA. You will greet visitors, verify identifications, and manage sign-in at a front desk while maintaining security procedures and a welcoming environment.

The role involves monitoring lobby activity, responding calmly to incidents, and coordinating with building management and leadership. Strong customer service and computer use are preferred.

Qualifications

• Minimum requirements: customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen as required by law.
• Licensing requirements may apply.
• Driver’s license for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and clients at the front desk.
• Greet visitors, verify identification, manage sign-in, and direct guests.
• Monitor lobby activity and security systems from a front-desk post; report issues.
• Respond to incidents, alarms, and critical situations with coordination to management.
• Maintain accurate visitor, contractor, package, key, and incident records.

Skills

Customer service

Computer literacy

Front desk demeanor

Multitasking

Education

High school diploma or equivalent

Tools

Visitor management systems

Access control software

Job description

Allied Universal is seeking a Security Officer, Full Time Front Desk Computer Support, at a premier commercial real estate location in Burbank, CA. You will greet visitors, verify identifications, and manage sign-in at a front desk while maintaining security procedures and a welcoming environment.

The role involves monitoring lobby activity, responding calmly to incidents, and coordinating with building management and leadership. Strong customer service and computer use are preferred.