Security Officer Full Time Front Desk Computer Support

Allied Universal; Burbank (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer, Full Time Front Desk Computer Support, at a premier commercial real estate location in Burbank, CA. You will greet visitors, verify identifications, and manage sign-in at a front desk while maintaining security procedures and a welcoming environment.

The role involves monitoring lobby activity, responding calmly to incidents, and coordinating with building management and leadership. Strong customer service and computer use are preferred.

Qualifications

• Minimum requirements: customer service experience preferred.
• Comfortable using a computer or tablet.
• Be at least 18 years old for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen as required by law.
• Licensing requirements may apply.
• Driver’s license for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and clients at the front desk.
• Greet visitors, verify identification, manage sign-in, and direct guests.
• Monitor lobby activity and security systems from a front-desk post; report issues.
• Respond to incidents, alarms, and critical situations with coordination to management.
• Maintain accurate visitor, contractor, package, key, and incident records.

Skills

Customer service

Computer literacy

Front desk demeanor

Multitasking

Education

High school diploma or equivalent

Tools

Visitor management systems

Access control software

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Front Desk Computer Support in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a premier commercial real estate location, you will serve as a welcoming, visible presence for tenants and visitors. You will manage access, assist with inquiries, monitor security-related activity, and communicate professionally to help maintain a secure environment. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $21.10 / Hour

Job Schedule:

• Mon: 03:00 PM - 11:00 PM
• Tue: 03:00 PM - 11:00 PM
• Wed: 03:00 PM - 11:00 PM
• Sat: 07:00 AM - 03:00 PM
• Sun: 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or clients at the front desk of a commercial real estate location while carrying out site-specific security-related procedures and policies.
• Greet visitors, verify identification and authorization as required, manage visitor sign-in processes, and direct guests to appropriate offices or building areas.
• Monitor lobby activity, access points, and security-related systems from a stationary front-desk post; report unusual activity, maintenance concerns, and/or access issues according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating with building management, emergency responders, and/or Allied Universal leadership as appropriate.
• Maintain accurate visitor, contractor, package, key, and incident records while providing professional communication and supporting a welcoming building environment.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.