Front Desk & Security Coordinator

encore; Troy (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Annual bonus

Healthcare plans

Career development

Paid time off

Tuition assistance

Job summary

Encore Capital Group, headquartered in the United States, is seeking a professional receptionist in Troy, MI to welcome visitors, route calls, and support daily administrative tasks in a fast-paced environment. Candidates should have a High School Diploma, 1–2 years of experience, and proficiency with Microsoft Office.

English required; Spanish preferred. The role offers competitive compensation, monthly incentives and a broad benefits program including healthcare, retirement plans, and

Qualifications

• 1–2 years experience as receptionist or in customer service.
• Proficiency with Microsoft Office (Word, PowerPoint, Excel).
• Excellent customer service and communication skills.

Responsibilities

• Welcome on-site visitors and determine nature of business.
• Monitor visitor access and issue badges.
• Receive subpoenas and alert appropriate personnel.
• Maintain visitor calendars and logs.
• Answer telephone calls and route messages.
• Retrieve messages from voicemail.
• Monitor security cameras and door alarms.
• Maintain security log.
• Perform basic administrative duties (copying, faxing, data entry, filing).
• Complete daily/weekly audits of badges and materials.

Skills

Reception experience

Customer service

Microsoft Office Suite

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

Encore Capital Group, headquartered in the United States, is seeking a professional receptionist in Troy, MI to welcome visitors, route calls, and support daily administrative tasks in a fast-paced environment. Candidates should have a High School Diploma, 1–2 years of experience, and proficiency with Microsoft Office.

English required; Spanish preferred. The role offers competitive compensation, monthly incentives and a broad benefits program including healthcare, retirement plans, and